Frequently Asked Questions
Everything you need to know about OFL tools, subscriptions, and community.
01 Getting Started
What is OrderFlow Labs?
OrderFlow Labs provides professional-grade orderflow and volume profile tools for serious retail futures traders. We build custom studies, pre-configured chartbooks, and deliver daily market prep — all backed by an active Discord community of 2,000+ traders.
Who is OFL for?
OFL is built for futures traders who want to read the market better — not follow signals or copy trades. Whether you trade ES, NQ, CL, or other futures contracts, our tools focus on volume profile, delta, and execution context to help you make informed decisions. We serve both independent traders and those trading funded/prop accounts.
Is this a trading course or signal service?
No. OFL is not a course, not a signal service, and not a chat room promising easy money. We provide tools and workflow — custom studies that run on your charting platform, chartbooks that cut setup friction, and market prep that gives you context before the open. How you trade is up to you.
Is there a free tier?
Yes. The Freemium tier gives you access to legacy orderflow studies, utility tools (Sierra Chart), limited Discord access, and Free Stream Fridays — free forever, no credit card required. When you're ready for the full study suite, chartbooks, and daily market prep, upgrade to Premium or Discord Only.
06 Subscription & Billing
What subscription plans are available?
We offer three tiers:
- Freemium ($0/mo) — Legacy orderflow studies, utility tools (Sierra Chart), limited Discord access, and Free Stream Fridays.
- Discord Only ($149/mo or $69/mo quarterly) — Full Discord community, daily and weekly market prep, live trading sessions, morning prep 3x/week, and the OFL Alerts Bot.
- Premium ($249/mo or $149/mo quarterly, billed as $449) — Everything in Discord Only plus the full custom studies suite, pre-built chartbooks, setup videos, onboarding, and platform-specific delivery.
Quarterly billing saves ~40%.
Do I need a separate subscription for each platform?
No. One subscription covers your chosen platform. You select your platform (Sierra Chart, NinjaTrader, MotiveWave, or EdgeProX) during checkout, and we deliver the studies and chartbooks built for that platform.
Can I switch between monthly and quarterly billing?
Yes. You can change your billing cycle from your account page. Switching to quarterly saves ~40% compared to month-to-month.
How do I cancel my subscription?
You can cancel anytime from your account page. After cancellation, you retain access through the end of your current billing period.
11 Platforms & Setup
Which charting platforms does OFL support?
We currently support four platforms:
- Sierra Chart — Our deepest integration. Native C++, stable, performant, affordable.
- NinjaTrader — Popular among futures traders with a large community.
- MotiveWave — Professional charting with broad feature set.
- EdgeProX — Emerging platform with OFL-specific tools.
How hard is the setup?
We've designed the onboarding to be as frictionless as possible. Each platform subscription includes pre-built chartbooks (so you don't configure from scratch), setup videos specific to your platform, and direct support through Discord for any platform-specific issues. Most traders are up and running within a single session.
Can I switch platforms after subscribing?
Yes. Contact support through Discord or email and we'll help you transition to a different platform. Your subscription stays the same — we just deliver the tools for your new platform.
15 Tools & Studies
What custom studies does OFL provide?
Our studies focus on three core areas:
- Volume Profile — Session, composite, and developing profiles that show where price has been accepted or rejected.
- Delta by Price — Granular buying/selling pressure at each price level to identify trapped traders and absorption.
- Orderflow Execution — Real-time reads on bid/ask activity, reoffer/rebid context, and trend shifts from buying vs selling dominance.
Every study is purpose-built for futures trading — not repurposed stock indicators.
What is DeltaMap?
DeltaMap is our most popular execution study. It takes several looks at Delta (ask-bid volume) and converts it to an easily digestible story. It primarily covers strategies of exhaustion, absorption, and trend shifts from buying vs selling dominance. It's designed to give you actionable context, not noise.
What are chartbooks?
Chartbooks are pre-configured chart layouts with OFL studies already applied, sized, and arranged for your platform. Instead of spending hours setting up workspaces, you load a chartbook and start trading. They include volume profile views, orderflow panels, and delta studies in layouts tested by active traders.
19 Community & Market Prep
What happens in the Discord community?
The OFL Discord is a working environment, not a chat room. You get:
- Weekly market prep — Written pre-session prep with key levels, current structure, and context.
- Live trading sessions — Traders using OFL tools in real accounts, sharing reads and setups.
- Morning prep 3x/week — Focused briefings before the session opens.
- Direct access to the OFL team — Setup questions, platform issues, onboarding help.
- OFL Alerts Bot — Automated alerts based on OFL study signals.
Can I try the community before getting the full tools?
Yes. The Discord Only tier gives you full community access, market prep, and live sessions without the custom studies. It's a good way to understand the OFL environment and trading approach before committing to the full Premium subscription with tools.
22 Prop & Funded Traders
Can OFL help me pass a prop firm evaluation?
We don't guarantee passes — anyone who promises that is lying. What OFL provides is better information. Volume profile defines where price is in the session. Orderflow shows who is active at each level. Delta-based reads show whether price is being accepted or just probing. In drawdown-tight evaluation environments, consistency matters more than hero trades, and that's where better context makes a difference.
Which platforms work best for funded trader workflows?
Sierra Chart and NinjaTrader are the most common among traders in evaluation programs like Tradeify, MyFundedFutures, and similar firms. Each platform has OFL-specific studies and chartbooks. Sierra Chart offers the deepest orderflow integration.
25 Support
How do I get help with setup or issues?
Premium and Discord Only subscribers get direct support through the OFL Discord. For general inquiries, email support@orderflowlabs.com. Platform-specific onboarding questions are handled in dedicated Discord channels.
What is the refund policy?
The Freemium tier is always free with no credit card required, so you can evaluate the platform before committing to a paid plan. Paid subscriptions are billed per your chosen cycle (monthly or quarterly). If you have questions about your billing, reach out to support@orderflowlabs.com.