OrderFlow Labs

FAQs

General Questions

What platform do I need to use OrderFlow Labs?

Sierra Chart with Advanced Package 11 with Denali Data

Will you develop on other platforms?

Yes, we are currently developing for NinjaTrader, and MotiveWave. 

How will I get access to the custom studies after I sign up?

You will receive instructions via email after you place your order.

Is there a commitment?

You can cancel anytime. 

When will I be billed?

You will be billed automatically on a monthly basis, on the same date you signed up.

What is the return/refund policy?

We are committed to ensuring our studies work and have appropriate educational content on how to set them up with the optimal settings. If you are unhappy, please contact support.

How do I get access to the Discord?

After you checkout you will receive instructions on how to get invited to the support server.

What trading platforms does this work on?

Currently these solutions are only available for SierraChart, we have beta testers on Ninja and soon MotiveWave. We will announce updates via our Twitter page. 

Will I get access to new studies that you develop and how often are those released?

All members get current production studies as well as new beta studies. We are die hard traders and are constantly refining our current work and developing now ways to break down the auction. 

Where do I get instructions on how to set these studies up?

Our discord server has instructional content with screenshots, written documentation as well as videos.

What products will these studies work on?

We have been using our studies the most popular futures markets like ES/NQ/CL/GC/UB, upon sign up you will receive chartbooks and optimal settings for ES and NQ. Some adjustments do need to be made for different markets, many of those will be shared on our discord support server.

How do I contact support?

You can contact support in the #helpdesk channel in Discord or you can email support at support@orderflowlabs.com.

Do you offer a free trial period?

No.

Is this a trading room?

No, our discord community has the EDU content you’ll need to get set up. Beyond that we have a trading community that offers chartbook support, market commentary. This not trades call service. 

Will your tools be available on Ninja Trader?

Yes, we are currently in development to code our studies in Ninja Trader. We are targeting a launch in April 2022. If you would like to stay updated, you can register at https://orderflowlabs.com/pages/ninja-trader-coming-soon

 

 

Does OrderFlow Labs provide buy and sell signals?

OFL provides clear and concise activity of structural market information as well as live current activity. Understanding the relationship between the tools can be achieved by accessing the educational content or webinars provided to grasp a clear relevance to intraday setups. If your goal is to understand the market activity and be able to execute upon such, this is for you. However, if you wish to have a buy and sell signal without context, we do not recommend trading in a live environment as such products do not exist.